Risk and data

Dashboards and role workspaces

Dashboards and role workspaces in Tranexio put management and front-line staff on shared panels. Managers track business, risk and customs metrics; traders, customs officers, documentation clerks and treasury staff see their tasks as soon as they open their workspace. Data is aggregated live from business documents, not entered by hand.

Key points

  • Prebuilt management dashboards

    Dashboards are prebuilt for the CEO, CFO, department heads, risk, customs, sales and procurement managers, all using consistent metric definitions.

  • Role workspaces

    Sales, procurement, order coordination, customs, documentation, treasury, tax refund, hedging, risk and finance each have a workspace that opens on their own task list.

  • Live aggregation

    Metrics are aggregated directly from business documents rather than hard-coded, and any metric can be drilled down to the underlying documents.

  • Reporting centre

    Reports are organised in a catalogue with subscriptions and version snapshots, in three layers – product standard, industry and project.

  • End-to-end traceability

    Start from a contract and follow the full chain of orders, shipments, declarations, payments, invoices and journal entries.

The problem

Management data is often assembled ad hoc in spreadsheets by subordinates, while front-line staff hop between dozens of menus:

  • business results arrive only at month end, and each department defines them differently;
  • there is no single view of risk and customs metrics, so problems surface late;
  • traders are unsure what needs doing today, with tasks scattered across email and instant messaging;
  • every new report request needs IT to build it.

How Tranexio handles it

  1. Dashboards: role-based dashboards show volumes, gross margin, receivables ageing, exposure, limit utilisation, and customs and tax refund progress.
  2. Workspaces: each role’s workspace brings together its tasks, alerts and frequent actions. Tasks come from approval workflows and business rules, and can be pushed to the company’s existing instant messaging and OA channels.
  3. Reports: the reporting centre organises standard reports in a catalogue, with subscriptions and version snapshots. Industry and project reports are layered on top without changing the product core.
  4. Traceability: end-to-end tracing shows upstream and downstream documents and journal entries from any document.
  5. Cost–benefit analysis: costs and returns are analysed on a business basis by contract, project, customer and commodity.

Key controls

Control How it works
Consistent permissions Dashboards and reports follow the same data permissions, cascading through the organisation hierarchy
One definition per metric Metric definitions are maintained centrally, so reports do not each calculate their own version
Drill-down Every summary metric drills down to the underlying documents
Closed-loop tasks Task outcomes write back to business status, and overdue tasks can be escalated

Self-service drag-and-drop analysis and predictive analytics are on the roadmap.

Frequently asked questions

Does dashboard data have to be entered by hand?

No. Dashboard metrics are aggregated live from business documents – contracts, orders, shipments, payments and journal entries appear in the figures as soon as they are confirmed. Every metric drills down to the underlying documents, so management sees exactly what is happening on the ground.

Does every role see the same thing?

No. Workspaces are preconfigured by role. Sales, customs, documentation, treasury, tax refund, hedging, risk and finance staff each open straight onto their own tasks and frequent actions, and the data they can see is governed by permissions.

Can we build our own reports?

Yes. Industry or project reports can be configured on top of the standard reports, with subscriptions. Configuration leaves the product core untouched, so it survives product upgrades. Self-service drag-and-drop analysis is on the roadmap.

Can tasks be pushed to WeCom or DingTalk?

The platform supports multi-channel notifications and can push tasks and alerts to WeCom, DingTalk, Feishu, email and other channels. Each channel is enabled once the company provides the relevant app credentials, and push rules are configured per event in the notification subscription centre.

Related

See how Tranexio fits your trade operations

Tell us how you trade and what systems you run today — a product specialist will walk you through your own scenarios.

Book a demo →

Updated 2026-10-06