# Contact us

Contact us by telephone or email to book a demo, request the white paper or discuss a partnership with the Tranexio product team. Tell us about your trade models, such as own-account import and export, agency, processing trade or price fixing and hedging, and your current systems, and a product specialist will tailor the demo to your scenario.

## Key points

- **Telephone**：+86 21 6266 2328
- **Email**：support@tranexio.com
- **Address**：Shanghai Saitao Datatech Co., Ltd, Rm 1201, No. 3 Building, No. 28, Lane 91, Eshan Rd, Pudong Xinqu, Shanghai
- **LinkedIn**：linkedin.com/in/globmerix-sai-b6a7ab441
- **WeChat**：Scan the QR code below to add us on WeChat, noting your company and what you need.
- **Sign in**：Existing Tranexio users can sign in at app.tranexio.com.

## Book a demo

[Email us to book a demo](mailto:support@tranexio.com?subject=Tranexio%20demo%20request). It helps if your email covers:

1. Your company name and contact person.
2. Your main trade models and product categories (for example own-account import of non-ferrous metals, export of complete machines, or agency import and export).
3. The systems you use today (ERP, finance, customs, OA and so on).
4. The issues that matter most to you (for example reconciling declarations with tax refunds, price fixing and hedging, finance-business integration or group governance).

## LinkedIn and WeChat

LinkedIn: [https://www.linkedin.com/in/globmerix-sai-b6a7ab441](https://www.linkedin.com/in/globmerix-sai-b6a7ab441)

![WeChat QR code for the Tranexio product team](https://tranexio.com/img/wechat-qr.jpg)

## Request materials

To receive the product white paper, email us with “White paper request” in the subject line. See [Frequently asked questions](https://tranexio.com/en/faq/) for common questions and the [Trade glossary](https://tranexio.com/en/resources/glossary/) for definitions.

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Source：https://tranexio.com/en/contact/ · Updated 2026-10-06 · © 上海赛淘数据技术有限公司 / Shanghai Saitao Datatech Co., Ltd